Legal Terms

Terms of Service

Last updated: January 15, 2024

Important Notice

By using Electric Dada's services, you agree to these terms. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing and using Electric Dada's platform, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Electric Dada is a marketplace platform that connects customers with electrical service providers, including shops and individual electricians. We facilitate bookings, payments, and communications but do not directly provide electrical services.

3. User Responsibilities

For Customers

  • • Provide accurate information
  • • Make timely payments
  • • Treat service providers respectfully
  • • Follow safety guidelines

For Service Providers

  • • Maintain proper licenses
  • • Deliver quality services
  • • Follow safety standards
  • • Communicate professionally

4. Payment Terms

Payments are processed through our secure payment partners. We accept various payment methods including UPI, cards, and cash on delivery (COD).

Cancellation Policy:

  • • COD orders: 10-minute cancellation window
  • • Prepaid orders: No cancellation allowed
  • • Refunds processed as per our refund policy

5. Limitation of Liability

Electric Dada acts as a platform facilitator. We are not liable for the quality of services provided by electricians or shops, property damage, or personal injury resulting from services.

Contact Information

For questions about these terms, contact us at:

Email: legal@electricdada.com

Phone: +91 98765 43210